Oh, hi friends! My Internet bill increased the other day. So I put on my longterm to-do list “call Spectrum to find out why / sweet talk them into getting a better deal.” Of course, this task never seemed urgent. So I moved it. Week after week. Yesterday, I finally called. The nice woman on the phone said my bill had increased back in February. February. (My year-long new customer promotion had ended, in case you were wondering.)
A six-minute call six months in the making
A six-minute call six months in the making
A six-minute call six months in the making
Oh, hi friends! My Internet bill increased the other day. So I put on my longterm to-do list “call Spectrum to find out why / sweet talk them into getting a better deal.” Of course, this task never seemed urgent. So I moved it. Week after week. Yesterday, I finally called. The nice woman on the phone said my bill had increased back in February. February. (My year-long new customer promotion had ended, in case you were wondering.)